Cookie Policy

Sprita iT, LLC
Effective Date: October 10, 2025
Last Updated: October 10, 2025

1. Introduction

This Cookie Policy explains how Sprita iT, LLC ("we," "us," "our," or "Company"), a Puerto Rico limited liability company, uses cookies and similar tracking technologies on our website, applications, and services (collectively, "Services").

This policy complies with applicable data protection and privacy laws including:

• Puerto Rico Law 81-2019 (Data Protection Act)
• U.S. federal and state privacy laws (including CCPA/CPRA)
• European Union's ePrivacy Directive and GDPR
• Brazil's Lei Geral de Proteção de Dados (LGPD)
• Latin American data protection frameworks

Contact Information:
Email: [email protected]
Address: Sprita iT, LLC, Puerto Rico

By using our Services, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, or other electronic device) when you visit a website. Cookies allow websites to recognize your device and remember information about your visit, such as your preferences, login status, and browsing activity.

2.1 Types of Cookies by Duration

Session Cookies: These temporary cookies are deleted when you close your browser. They enable websites to link your actions during a browsing session.

Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They help websites remember your preferences for future visits.

2.2 Types of Cookies by Origin

First-Party Cookies: Set by us directly on our Services.

Third-Party Cookies: Set by external services or partners we work with (e.g., analytics providers, advertising networks).

3. Similar Technologies

In addition to cookies, we may use other tracking technologies:

3.1 Web Beacons (Pixels)

Small graphic images embedded in web pages or emails that allow us to track page views, email opens, and user behavior.

3.2 Local Storage

Technologies like HTML5 local storage that allow websites to store data locally on your device.

3.3 Software Development Kits (SDKs)

Code packages in mobile applications that enable functionality and collect usage data.

3.4 Device Fingerprinting

Techniques that collect information about your device configuration to create a unique identifier.

3.5 Log Files

Files that record information about your interactions with our Services, including IP addresses, browser types, and access times.

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

Purpose: Essential for the operation of our Services and cannot be disabled.

What They Do:

• Enable navigation and access to secure areas
• Authenticate users and prevent fraud
• Remember items in your shopping cart
• Maintain your session and security settings
• Enable core functionality

Legal Basis: These cookies are necessary for contract performance and legitimate interests.

Examples:

• Session identification cookies
• Authentication tokens
• Security cookies
• Load balancing cookies

Retention Period: Session duration or up to 30 days

4.2 Performance and Analytics Cookies

Purpose: Help us understand how visitors interact with our Services by collecting and reporting information anonymously.

What They Do:

• Track page visits and traffic sources
• Measure site performance and load times
• Identify popular content and features
• Detect and diagnose technical issues
• Generate statistical data about site usage

Legal Basis: Legitimate interests (with opt-out option) or consent, depending on jurisdiction.

Third-Party Services We Use:

• Google Analytics
• Adobe Analytics
• Mixpanel
• Hotjar (heat mapping and session recording)

Retention Period: Up to 26 months

Your Control: You can opt-out through our cookie preference center or directly with third-party providers.

4.3 Functionality Cookies

Purpose: Remember your choices and preferences to provide enhanced, personalized features.

What They Do:

• Remember your language and region preferences
• Store your customization settings
• Recall your login credentials (if you choose)
• Remember your font size and display preferences
• Enable social media features and sharing

Legal Basis: Legitimate interests or consent, depending on the specific functionality.

Examples:

• Language preference cookies
• User interface customization cookies
• Volume and playback settings
• Form auto-fill preferences

Retention Period: Up to 12 months

4.4 Targeting and Advertising Cookies

Purpose: Deliver relevant advertisements and measure advertising campaign effectiveness.

What They Do:

• Track your browsing across different websites
• Build a profile of your interests
• Deliver personalized advertisements
• Limit the number of times you see an ad
• Measure ad campaign performance
• Enable retargeting and remarketing

Legal Basis: Consent (required in EU, Brazil, and certain U.S. states).

Third-Party Advertising Partners:

• Google Ads and Google Display Network
• Facebook Pixel
• LinkedIn Insight Tag
• Twitter/X Conversion Tracking
• Programmatic advertising platforms

Retention Period: Up to 24 months

Your Control: You can opt-out through:

• Our cookie preference center
• Browser settings
• Industry opt-out tools (NAI, DAA, EDAA)
• Google Ads Settings
• Facebook Ad Preferences

4.5 Social Media Cookies

Purpose: Enable social media features and share content on social platforms.

What They Do:

• Allow you to share content on social networks
• Enable social media login functionality
• Track social media interactions
• Personalize social media content

Third-Party Platforms:

• Facebook
• Twitter/X
• LinkedIn
• Instagram
• YouTube

Legal Basis: Consent or legitimate interests.

Retention Period: Determined by third-party social media platforms

5. Detailed Cookie List

Below is a list of specific cookies we use:

Essential Cookies

Cookie Name	Purpose	Duration	Type
session_id	Maintains user session	Session	First-party
csrf_token	Security and fraud prevention	Session	First-party
cookie_consent	Stores your cookie preferences	12 months	First-party
load_balancer	Distributes traffic across servers	Session	First-party

Analytics Cookies

Cookie Name	Purpose	Duration	Type
_ga	Google Analytics - distinguishes users	2 years	Third-party
_gid	Google Analytics - distinguishes users	24 hours	Third-party
_gat	Google Analytics - throttles request rate	1 minute	Third-party
_hjid	Hotjar - identifies user	12 months	Third-party

Functionality Cookies

Cookie Name	Purpose	Duration	Type
lang_pref	Stores language preference	12 months	First-party
theme_mode	Remembers dark/light mode choice	12 months	First-party
user_settings	Stores UI preferences	6 months	First-party

Advertising Cookies

Cookie Name	Purpose	Duration	Type
_fbp	Facebook Pixel - tracks conversions	3 months	Third-party
IDE	Google DoubleClick - ad serving	24 months	Third-party
fr	Facebook - ad delivery	3 months	Third-party
li_sugr	LinkedIn - browser identification	90 days	Third-party

Note: This list is representative. The actual cookies used may vary based on your interaction with our Services and third-party integrations.

6. Your Cookie Choices and Controls

You have several options to manage cookies:

6.1 Cookie Preference Center

We provide a cookie preference center where you can:

• Accept or reject non-essential cookies
• Select specific cookie categories
• Withdraw consent at any time
• Review cookie details and purposes

Access the Cookie Preference Center: [Click the "Cookie Settings" button on our website]

6.2 Browser Settings

All modern browsers allow you to:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Be notified when cookies are set

Browser-Specific Instructions:

Google Chrome: Settings > Privacy and Security > Cookies and other site data

Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data

Safari: Preferences > Privacy > Cookies and website data

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

Note: Blocking essential cookies may prevent you from using certain features of our Services.

6.3 Mobile Device Settings

iOS Devices: Settings > Privacy > Tracking > Allow Apps to Request to Track

Android Devices: Settings > Google > Ads > Opt out of Ads Personalization

6.4 Third-Party Opt-Out Tools

Analytics Opt-Out:

• Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Advertising Opt-Out:

• Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
• Digital Advertising Alliance (DAA): http://www.aboutads.info/choices/
• European Interactive Digital Advertising Alliance (EDAA): http://www.youronlinechoices.eu/
• Google Ads Settings: https://adssettings.google.com/
• Facebook Ad Preferences: https://www.facebook.com/ads/preferences/

6.5 Do Not Track (DNT) Signals

Some browsers offer "Do Not Track" (DNT) signals. Currently, there is no universal standard for DNT signals. We do not respond to DNT signals at this time, but we provide you with the opt-out mechanisms described in this policy.

7. Consent Management

7.1 European Union (GDPR and ePrivacy)

For users in the EU/EEA:

• We obtain explicit consent before placing non-essential cookies
• You can withdraw consent at any time through our cookie preference center
• Essential cookies are used based on legitimate interests
• We provide clear information about each cookie category

7.2 Brazil (LGPD)

For users in Brazil:

• We obtain consent for cookies that process personal data
• You can revoke consent through our preference center
• We provide transparency about cookie purposes and data collection

7.3 United States

For users in states with privacy laws (California, Virginia, Colorado, Connecticut, Utah):

• We respect your choice to opt-out of targeted advertising
• You can exercise opt-out rights through our preference center or Global Privacy Control (GPC)
• We do not sell personal information collected through cookies

7.4 Other Jurisdictions

We comply with applicable cookie and tracking technology regulations in all jurisdictions where we operate, including:

• Argentina's Personal Data Protection Law
• Mexico's Federal Law on Protection of Personal Data
• Other Latin American privacy frameworks

8. Cookies and Personal Data

Some cookies may collect information that constitutes personal data under applicable laws, such as:

• IP addresses
• Device identifiers
• Browsing history
• User preferences

When cookies collect personal data, we process this information in accordance with our Privacy Policy and applicable data protection laws.

8.1 Cross-Border Data Transfers

Cookies may result in data transfers to countries outside your jurisdiction, including the United States. We ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Other legally approved transfer mechanisms

9. Cookies in Emails

We may use tracking technologies in our email communications to:

• Determine if you have opened an email
• Track which links you click
• Measure email campaign effectiveness
• Deliver personalized content

You can disable email tracking by:

• Adjusting your email client settings to block images
• Unsubscribing from marketing emails
• Opting out through your account preferences

10. Third-Party Websites and Services

Our Services may contain links to third-party websites or integrate with third-party services that use their own cookies. We do not control these third-party cookies, and this Cookie Policy does not apply to them. We encourage you to review the cookie policies of any third-party sites you visit.

11. Children's Privacy

Our Services are not directed to children under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children through cookies. If you believe a child has provided information via our cookies, please contact us at [email protected].

12. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in:

• Our cookie practices
• Available technologies
• Legal requirements
• Third-party services we use

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through our Services or by email
• Re-obtain consent where required by law

Your continued use of our Services after updates become effective constitutes acceptance of the revised Cookie Policy.

13. Data Retention

We retain data collected through cookies for the periods specified in the cookie tables above or as required by law. When cookies expire or you delete them, the associated data is deleted or anonymized unless we have a legal obligation or legitimate reason to retain it.

14. Security

We implement appropriate security measures to protect data collected through cookies, including:

• Encryption of sensitive cookie data
• Secure transmission protocols (HTTPS)
• Access controls and authentication
• Regular security assessments

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

15. Your Rights

Depending on your jurisdiction, you may have rights regarding data collected through cookies, including:

• Right to access information about cookies we use
• Right to object to cookie processing
• Right to withdraw consent
• Right to delete data collected through cookies
• Right to data portability
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at [email protected] or use our cookie preference center.

16. International Users

16.1 European Economic Area (EEA)

We comply with the EU Cookie Directive (ePrivacy Directive) and GDPR, obtaining consent before placing non-essential cookies and providing clear information about cookie purposes.

16.2 United Kingdom

We comply with the UK GDPR and Privacy and Electronic Communications Regulations (PECR), ensuring appropriate consent mechanisms and transparency.

16.3 California and Other U.S. States

We respect your right to opt-out of the sale or sharing of personal information collected through cookies, as defined by state privacy laws. Use our preference center or enable Global Privacy Control (GPC) to exercise this right.

16.4 Brazil

We comply with LGPD requirements for consent, transparency, and data subject rights regarding cookie data.

17. Contact Us

For questions about this Cookie Policy, cookie management, or to exercise your rights, please contact us:

Sprita iT, LLC
Email: [email protected]
Subject: Cookie Policy Inquiry

We will respond to your inquiry within 30 days or as required by applicable law.

18. Additional Resources

Learn More About Cookies:

• All About Cookies: https://www.allaboutcookies.org/
• European Commission Cookie Information: https://commission.europa.eu/cookies_en
• U.S. FTC Consumer Information: https://consumer.ftc.gov/articles/how-protect-your-privacy-online

Manage Your Privacy:

• Review our Privacy Policy for comprehensive information about data processing
• Visit our cookie preference center to customize your settings
• Contact us with questions or concerns about your privacy

Acknowledgment: By continuing to use our Services, you acknowledge that you have read and understood this Cookie Policy. You can manage your cookie preferences at any time through our cookie preference center.